Return and Refund Policy
At Foreverblossoms, operated by Commercefox Technologies Private Limited, we are committed to providing a smooth and dependable shopping experience. In this policy, “we,” “our,” and “us” refer to Commercefox Technologies Private Limited, while “you,” “your,” and “user” refer to our valued customers. By purchasing from our platform, you agree to adhere to the return and refund procedures outlined below
Eligibility for Returns
- Items must be unused, unwashed, and in their original condition including all tags, labels, and packaging
- All original tags, labels, and packaging should be returned exactly as received
- Products that have been worn, washed, or altered in any way are not eligible for return
- Return requests must be submitted within 48 hours of delivery by contacting our customer support team
- Items not meeting these conditions will not be accepted for return
How to Initiate a Return
- Submit Your Request: Email your return request along with Order ID and reason for return to commercefoxtechnologiespvtltd@gmail.com
- Provide Proof: For defective, damaged, or incorrect items, include clear photos to help us process faster
- Follow Instructions: Once approved, we will provide detailed steps to complete the return
- Important: Returns not following these guidelines may be declined
Refund Process and Timeline
- Returned products are inspected to ensure they meet return eligibility
- You will be informed if the refund is approved or declined
- Approved refunds are credited to the original payment method within 5–7 business days
- A confirmation email will be sent once the refund is completed
Partial Refunds
- Items that partially meet return conditions (for example, minor damage or missing packaging) may receive a partial refund at our discretion
Damaged, Defective, or Incorrect Items
- For faulty, damaged, or incorrect products, submit a return request within 48 hours of delivery
- Include clear photos or videos and send them to commercefoxtechnologiespvtltd@gmail.com for prompt resolution
Customer Support
For any questions or assistance regarding returns and refunds, please contact our support team at commercefoxtechnologiespvtltd@gmail.com
We appreciate your trust in Foreverblossoms and are committed to making your men and women’s accessories shopping experience seamless and satisfactory